Returns & Exchanges

At Preemie Store, we understand that finding the perfect fit for your little one is essential, which is why we offer a 30-day return policy on all unwashed and unworn garments. We are committed to ensuring your satisfaction with every tiny outfit, providing easy returns and exchanges to give you peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the clothing remains in its original, unwashed condition.

• 3.
  Ship the Items

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship out your exchange items within 5-7 business days.